All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

kayak deliveries, the lead time is between 1-3 working days. However, please note that certain areas, such as parts of Scotland, may experience longer delivery times.

Accessories are next working day if your order is placed before 1pm

When accessories are ordered alongside a kayak then please refer back to kayak shipping deliveries.

Tracking and Contact:
Once your kayak has been dispatched, we will provide you with a tracking link along with the courier's contact details, should you have any queries regarding your delivery.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

At this time, we don't offer direct international shipping. However, we do have trusted partners in Europe who carry our products, and we’d be happy to connect you with them so you can easily place an order

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Please refer to our terms and conditions

Cooling-Off Period: You may cancel or return your order within 30 days of receiving the product for a full refund. The item must be unused and returned in its original packaging, please refer to our terms and conditions for more details