Issue arose with original paddle during first time of use. Photo sent to Richard at Cambridge Kayaks, and replacement paddle immediately dispatched. Very happy with swift communications and dispatch. Very impressed with service - and availability of support and assistance. How refreshing to be able to communicate with a human being(!) - and particularly one so well-informed! Thank you! Will definitely use Cambridge Kayaks again!
Excellent service, new paddle dispatched and received within 24 hours
Good first time paddle, with some feathering. Will probably upgrade when I am more proficient!
As with most things, with all the best will in the world things can go wrong. My paddle arrived damaged from shipping but another was sent immediately without question,
Well pleased with the kayak, also the customer service was excellent